Amols’ Reduces Overselling by 82% and Saves 17 Hours Per Week with RMH–BigCommerce Integration

Retail Management Hero (RMH) POS, paired with RDi's IceSync integration, connects in-store and online sales for Amols' Party & Fiesta Supplies — automating inventory synchronization, product updates, and order management across every channel.

About Amols'

Founded in 1949 by Julian Amols in San Antonio, Texas, Amols' Party & Fiesta Supplies has grown from a single storefront into a multi-generational family business serving customers in-store and online. Today, the third generation operates the business from their Five Points location — supported by modern retail technology that keeps up with their growth.

The Challenge

Before implementing the integration, managing inventory, pricing, and orders across both a physical store and a BigCommerce eCommerce site required significant manual effort. Without an automated connection, staff were hand-keying online orders into RMH and manually reconciling inventory — creating inefficiencies, inventory discrepancies, and an increasing risk of overselling. Simple POS Solutions and Retail Dimensions (RDi) were engaged to improve inventory accuracy and automate the flow of data between Retail Management Hero and BigCommerce.

The Solution

Amols' partnered with RMH Solution Provider Simple POS Solutions and RMH integration partner Retail Dimensions (RDi) to implement IceSync — automating the flow of product data, pricing, inventory, and orders between RMH POS and BigCommerce in real time.

Integration features included:

• Cart product creation based on RMH POS data
• Real-time inventory quantity synchronization
• Price update synchronization
• Integrated order fulfillment flow

The Results

The impact was immediate. With IceSync connecting RMH POS and BigCommerce, Amols' saw measurable gains across the board:

• 82% reduction in overselling — real-time inventory synchronization eliminated a major source of customer dissatisfaction and operational rework.
• 17 hours saved per week — removing manual order entry and reconciliation freed the team to focus on merchandising, fulfillment, and customer service.
• Improved operational accuracy — automated product creation, pricing updates, and customer data imports reduced errors that previously required manual correction.

Jeffrey Weiss, owner of Amols', says the integration has reduced operational friction and improved efficiency — allowing his team to spend less time managing data and more time serving customers.

When inventory, pricing, and orders stay perfectly aligned across channels, retailers can sell with confidence — no spreadsheets, no manual reconciliation, no overselling. The combination of RMH's powerful POS capabilities and RDi's IceSync gives retailers the ability to operate like a larger, more sophisticated business while maintaining the agility of a smaller one. That's a competitive advantage that's hard to match.

Why RMH?

Retail Management Hero's integration ecosystem gives retailers a real competitive edge. When inventory, pricing, and orders stay aligned across every channel, retailers sell with confidence — no spreadsheets, no manual reconciliation, no overselling. The combination of RMH's powerful POS capabilities and RDi's IceSync gives retailers the ability to operate like a larger, more sophisticated business while maintaining the agility of a smaller one.

Project Details

About Our Partners

Simple POS Solutions is a premier provider of point-of-sale systems and retail technology services, helping businesses streamline operations, improve customer experiences, and grow with confidence. As a trusted Retail Management Hero Solution Provider and sister company of Pure Technology, Simple POS Solutions specializes in delivering reliable POS solutions and support for retail and restaurant operations.

Retail Dimensions (RDi) delivers powerful integration solutions that automate data exchange between point-of-sale systems and top eCommerce platforms. RDi's highly customizable IceSync technology eliminates the need for manual data entry and unifies online and offline operations. As an RMH partner, RDi is headquartered in Beaverton, Oregon, with business partners across the U.S., Asia, Europe, and South America.

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