Preferred Patron
Preferred Patron LoyaltyTM is a customer engagement platform that connects with RMH POS to help retailers strengthen customer relationships and increase repeat business, in ways a basic loyalty program simply can’t. By using RMH transaction data to power loyalty programs, promotions, and personalized customer communications, retailers can turn everyday purchases into opportunities for deeper engagement and long-term customer retention.
Key Benefits of Using Preferred Patron with RMH
POS Integrated Loyalty Programs Reward customers automatically based on purchases captured through RMH. Create points programs, spend-based rewards, visit incentives, and tiered loyalty levels such as Bronze, Silver, and Gold that encourage repeat visits and increase customer lifetime value.
Marketing AutomationAutomatically deliver personalized communications using customer data, filters, and behavioral triggers. Campaigns can run automatically based on purchase activity, engagement patterns, inactivity, or other defined criteria.
AI Assisted Messaging The AI Message Assistant powered by OpenAI helps businesses quickly generate on-brand email, SMS, and in-app messages to support customer engagement campaigns.
Omni Channel Customer Engagement Communicate with customers across multiple channels, including email, SMS text messaging, and in-app messaging on their phone and their member portal.
Mobile Loyalty App Provide customers with an in-app branded mobile app where they can track rewards, view promotions, and stay connected with your business.
Consumer Intelligence & Reporting Understand customer purchasing behavior, engagement levels, and campaign performance through real-time visual dashboard, reporting, and analytics.
Customer Member Portal Simplify enrollment by sending new customers direct links via SMS or email to complete their profile information. Customers can also manage preferences, view rewards, and check their account status following each POS interaction.
Flexible Promotion Programs Create a wide range of promotional incentives, including referral offers, win-back enticements, bounce-back motivations, birthday recognition, customer appreciation promotions, spend-based offers, and numerous other customized incentives.
Preferred Patron Loyalty™ is rated 4.9 out of 5 stars based on more than 100 verified customer reviews on Capterra.
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Why RMH Retailers Choose Preferred Patron?
RMH retailers choose Preferred Patron Loyalty to extend the value of their POS system with a comprehensive customer engagement and loyalty platform. By using the transaction data captured through RMH, Preferred Patron transforms everyday purchases into opportunities for customer recognition, rewards, and targeted engagement. Loyalty programs can automatically reward purchases, trigger promotional offers, and support personalized marketing campaigns based on real purchasing behavior. Retailers can recognize loyal customers, encourage repeat visits, and communicate with shoppers through email, SMS text messaging, and in-app messaging, all driven by RMH transaction activity. This allows businesses to strengthen customer relationships while maximizing the value of their existing RMH POS investment.
Get Started with Preferred Patron Loyalty Today!
Retailers using RMH can extend the value of their POS investment by adding a loyalty and customer engagement platform designed to support modern retail marketing strategies.
Learn more about implementing Preferred Patron Loyalty with RMH.