Blog

The 2024 RMH Partner Conference was our biggest and most exciting event yet! With record-breaking attendance, we explored new opportunities, unveiled product innovations, and discussed the future of retail management with RMH. From AI integrations and product updates to inspiring panel discussions...

In the fast-paced world of retail, managing labor effectively can be the difference between thriving and merely surviving. Labor costs are one of the largest expenses for retailers, and with the added complexity of fluctuating demand, seasonal hiring, and employee turnover, the challenge is real. Bu...

In the competitive world of retail, customer loyalty is crucial. For small to medium-sized retail store owners and managers, creating a loyal customer base ensures a steady stream of repeat business and fosters increased brand loyalty, boosts purchase volume, and provides a significant competitive e...

Enhancing customer service in retail is crucial for fostering customer loyalty and driving sales. The Retail Management Hero (RMH) POS system plays a pivotal role in achieving these objectives by offering a multitude of advantages. Leveraging this system as a proficient team member enables retail st...

Retail theft is a pervasive challenge that affects businesses of all sizes, leading to significant financial losses and operational difficulties. As retailers seek effective ways to combat this issue, technology plays a crucial role in safeguarding assets and enhancing store security. Retail Managem...

In today's competitive grocery industry, the implementation of a reliable point-of-sale system is essential for streamlining operations and ensuring success. Retail Management Hero (RMH) offers a robust POS system tailored specifically for grocery stores, providing efficient management of transactio...

In today’s fast-paced retail landscape, the 'Buy Now, Pay Later' (BNPL) mentality is rapidly gaining traction. This burgeoning trend reflects a significant shift in consumer behavior, emphasizing flexibility and convenience in purchasing. Retail Management Hero (RMH) stands at the forefront of this...

The upcoming holiday season can be a lucrative time for many businesses. But amidst all the excitement, business owners need to prioritize fiscal inventory management. Maintaining accurate inventory records can make or break your business's success, regardless of its size or type. We will discuss th...

Managing a retail business is not an easy feat, and managing a multi-store operation is even more challenging. Multi-location retailers need a comprehensive point of sale system that can quickly manage all operations across different stores seamlessly. Since 2019, Retail Management Hero Central has...

The news of QuickBooks® Point Of Sale (POS) reaching end-of-life has been a shock to many small businesses. This solution was widely used for managing customer transactions, inventory and reporting. As the product will no longer be supported or maintained by Intuit, users of the software must be...

In one of our recent blog postings, we discussed two important considerations in applying surcharges to credit card sales: 1) Is it legal in your state? 2) Is it a smart decision? Today we’ll look at this tactic from your customer’s perspective and the impact on your business. Credit cards ar...

This month, we're featuring a guest blog post written by Retail Smart Guys.  Store format changes have been a key strategy for many retail store owners to adapt to evolving consumer preferences and compete with the rise of e-commerce. Here are some notable store format changes that have been obse...

Recent changes in regulations now allow retailers to add surcharges to credit card sales or offer discounts for cash. With costs going up, there is a trend for businesses, especially small and medium size retailers, to add credit card fees to sales. Before jumping on the bandwagon, take the t...

The grocery industry is truly massive. As of 2023, it was worth a staggering $818.6 billion in the US alone and is continually growing. While big-name chains account for most of the grocery industry, plenty of smaller independent and international grocers play a vital role in serving their communiti...

Retail Management Hero (RMH) is a comprehensive POS solution that was designed as a standalone replacement for Microsoft RMS. On RMH, you’ll find a wide range of features, including streamlined customer checkout, inventory management, robust business intelligence, and much more. One way to get the a...

Nearly 20% of retail sales happen during the holidays, with that number being even higher in some industries. While this surge in business is certainly welcome, it can create issues for retailers, including bottlenecks in checkout lines, inventory understocking or overstocking, difficulties running...

In 2015, Microsoft announced the discontinuation of its POS platform Dynamics Retail Management System (RMS). And in July 2021, it officially stopped selling and offering support for the software. This resulted in over 55,000 customers needing to migrate from RMS to another system with similar capab...

The 2022 Retail Management Hero Partner Conference was held September 14th-16th in Orlando, Florida. More than 70 RMH resellers from across the globe attended RMH’s first in-person conference since 2019. The following is a recap of the three-day agenda filled with RMH & partner presentations coverin...

In a world where cookie-cutter Point-of-Sale solutions have become rampant, many of today’s most savvy retailers and businesses understand the need to integrate advanced custom technology tools that truly cater to the core needs of their day-to-day operations. At Retail Management Hero, we don’t sub...

If you’re like so many business owners and managers, it’s safe to assume that you don’t have endless free time to spend thinking about your company’s Point of Sale system. And why would you? There’s never a shortage of things to get done, and changing something as fundamental as one’s daily transact...

Whether you’re in the process of opening your first retail store, or have been in business for years and looking to do more than your current point of sales system is capable of, the POS technology available for today’s retailers is nothing short of astounding. Some of todays’ more advanced point of...

Considering the endless volume of responsibilities facing todays’ wine sellers, distributors and wine producers, it can be easy to overlook the point-of-sale system you rely on to accept payments from customers. After all, when something’s not broke, why bother fixing it, right? What many thriving w...

PlaceFull Acquisition provides retailers with an integrated platform for store management, customer loyalty, appointment booking, and eMarketing  For Immediate Release January 4th, 2022 Seattle, WA Retail Management Hero, Inc. (RMH), a leading developer of retail store management sof...

Retail Management Hero (RMH) resellers, distributors and partners from every corner of the globe descended on San Antonio, Texas as RMH held their First Annual Partner Conference July 31st through August 2nd. The event, which immediately followed the RSPA RetailNOW gathering and was held at the hist...

Retail Management Hero are thrilled to announce Digitronics Limited as the new exclusive distributor for the English speaking Caribbean. We are pleased to have strategically aligning ourselves with Digitronics Limited, as part of our global strategy to expand the RMH Distribution channel. With ov...

We can all benefit with some more green in life---especially on our food plates. And that's precisely what the 'Little Green' business is doing. Located in Newcastle, England, Little Green is a family-run health food shop and café / bistro, serving plant-based, freshly prepared foods, coffees, teas,...

GreenForceRMH by 420Tech, Inc. to give Cannabis-specific retailers best-of-best POS system Retail Management Hero, Inc. today announced a new partnership with 420Tech, Inc., a leading provider of Cannabis-specific line-of-business software, enabling businesses in the fast-growing legal Cannabis...

In beautiful San Jose, Costa Rica is a thriving direct-to-consumer business named CIFA S.A. that is quickly becoming known as a distribution leader of industrial products, hardware and automotive supplies. Earlier this year, they seeded their first store, with the vision of rapidly planting addition...

'The Shoe Box' retail store, nestled in a quaint commuter town just outside of Dublin, Ireland, recently found a one-size-fits-all point-of-sale (POS) solution: Retail Management Hero (RMH).After noticing there was a huge need by families for a local store that catered to children's footwear and clo...

This is the happy story about a pet store and a point of sale solution that came together to create a powerful customer loyalty program.It began earlier this year when Stephan Walpole opened his new 4,000 sq. foot retail store, The Pet Experts, to give dog and cat owners in Ireland convenient access...