Retail Management Hero™ (RMH) Store is a complete retail point-of-sale (POS) solution that enables retailers to efficiently manage all their back office and POS activities. Packed with functionality to optimize inventory management and remove the guesswork from purchasing decisions, RMH helps small to medium-sized store chains improve business intelligence (BI) while operating smarter and faster throughout the entire retail environment. Together with the Store Manager and POS programs, RMH addresses the needs of businesses in many verticals within the retail sector, including convenience, grocery, apparel, sporting goods, wine and spirits, gift and specialty, and more. RMH Store integrates with RMH Central for centralized visibility and management across the retail store enterprise.
Retailers will especially appreciate the extensible functionality within RMH, enabling them to integrate to a wide range of add-on modules and third-party packages for everything from eCommerce, mobility and reporting, to payment processing and hardware. They will also enjoy the customization options, user-defined color schemes at the POS, technologies that are portable across platforms, as well as sophisticated SDK for developers to customize the solution both in the front and back office. There are also additional payment processors to RMH to facilitate global options for credit card / debit / other mobile wallet solutions.
One of the most-loved features of RMH Store is the point-of-sale (POS) graphical user interface with its intuitive layout and fast learning curve. Retailers can easily process all the POS functions at the store checkout terminals, including sales transactions, inventory lookup, customer management, various tender entries, and more. Customize the POS screen with different backgrounds and colors. For example, change the font size, screen resolution and light/dark color scheme. There are also additional payment processors to RMH to facilitate global options for credit card / debit / other mobile wallet solutions.
Create powerful and flexible customer loyalty scenarios involving various types of loyalty points and rewards. Use active multiple loyalty programs at the same time and apply them to different item categories, customers, etc. This means the functionality to offer a wide variety of special incentives to devoted customers — for the long-term!
Here’s what one of our partners had to say about the loyalty aspect of RMH:
“The loyalty program was a big seller for us as an add-on, so its integration has many more users excited as they look for ways they can use it to build their businesses. … This is an issue for smaller retailers, so it makes a very compelling argument.”
– Diamond Comic Distributors’ VP of Retail Services, Chris Powell
Automate and manage back-office operations including merchandising, inventory and customers. You can also utilize wizards for setup and mass changes to the database as well as generate and customize reports. Retailers will appreciate the enhanced functionality to Purchase Order Processing, Inventory Control, and Accounts Receivable. For example, the Advanced Accounts Receivable feature can manage individual and grouped accounts for families and groups of people.
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