bLoyal: Your Direct-to-Consumer Winery Solution
bLoyal is seamlessly integrated with Retail Management Hero POS to help wineries build profitable, lasting customer relationships through powerful loyalty technology, automation, and integration across all your direct-to-consumer channels such as Tasting Rooms, Wine Clubs, Ecommerce and more. Our platform brings all winery customer interactions into one place to provide rich, multi-channel customer insight that helps you to deliver dynamic, personalized customer engagements. We can help you to grow your customer database and wine club membership with easy customer signup, engage and connect with your customers in innovative ways, and optimize loyalty success by providing a deeper understanding of your customers and programs. Let us help you to sell more wine, grow your club membership, reduce churn, and build brand loyalty.
• Grow your customer base with quick, easy signup across all channels
• Capture customer and Club Member preferences and create a profile that helps personalize offers and rewards.
• Reward members with personalized offers, points, exclusive promotions and promotions.
• Provide tiered-programs that deliver unique experience rewards, such as winemaker dinners and event invitations.
• Increase sales upsell and cross channel promotions that inspire customers to buy more.
• From simple to custom Wine Clubs, simplify management for increased revenues
• Seamless omnichannel shipping including our best in calls integration with ShipCompliant for age verification, address validation, compliance checking, destination based taxing and fulfillment.